FAQ

Yes! Find here the closest shop to you.

All our products have at least 97% natural ingredients.

You can check the ingredients that we use here , in addition to discovering their origin, how they are obtained or what aroma they have.

Of course! Both, our cosmetics and our fragrances are suitable for vegans.

In the case of fragrances, they do not contain ingredients such as beeswax or ambergris.

No, we never have and never will test on animals.

Animal testing has been banned in the EU for years, however it remains mandatory in China.

In July 2019 the European Commission has prohibited the use of the cruelty-free concept as a commercial claim, as it is a mere European legal compliance.

However, the reality is that all those brands that sell in China continue to test animals, usually irritation tests on skin and eyes on bunnies.

The only option to sell in China without testing on animals is to either sell through the internet (without a physical channel) or to manufacture fragrances within China so that they do not have to be imported. It is in the power of the big brands to choose one of these two options for these cruel tests to end.

Yes, they are totally safe for pregnant women.

The essences are made in Grasse, France.

The maceration of the fragrances, the mixing of the cosmetics and the packaging in general is done in Barcelona.

88% of our packaging suppliers are Spanish, 10% European and only 2% Asian.

If you sell beauty products that present our natural, vegan and sustainable values, contact us via hola@maarfragrances.com. Show us your store!

It is as easy as asking for a sample of our fragrances, by clicking on the "Samples" section on our website. We are sure that you will like them!

In addition, whenever you make an order, we will send you a 1 ml sample of the fragrance you choose so that you can try it on skin and be 100% convinced that you like it, before opening your order.

A fragrance is of natural origin when it is made up of more than 50% natural essential oils.

To give you an idea, in the vast majority of perfumes on the market this percentage is between 10% and 20%.

At MAAR we go further and our fragrances have at least 80% natural essential oils.

A fragrance is made up of dozens of essential oils and each of these oils, in turn, is made up of a mixture of molecules.

When the oil is natural, the mixture of molecules is not fixed, since it depends on the species of the flower or plant, where it is cultivated or what year it has been harvested.

However, when the oil is synthetic, the aroma is fixed and simpler because it only reproduces those molecules responsible for the aroma that you want to imitate.

So MAAR fragrances, which have 80% natural essential oils, more realistically reproduce the aromas we find in nature, making them of higher olfactory quality.

The concentrated perfume of our fragrances has at least 80% natural essential oils. We mix this concentrate with water and organic alcohol, both natural elements, which gives us a final result of 97% natural components.

The remaining 3% are safe synthetic components.

If our fragrances were 100% natural, we would greatly reduce the palette of odors that our perfumers can use, making the fragrances much easier. In addition, the aroma would last less time on your skin, since there are several synthetics that act as perfume fixatives, without there being an equally effective natural alternative.

The word "synthetic" has earned a bad name that is not always deserved. In fact, in certain cases, they are a better alternative to the natural component:

- Some synthetic oils work very well as perfume fixatives, without an equally effective natural alternative.

- There are certain aromas, especially fruit, that we could not reproduce were it not for synthetics, for example, the smell of coconut or the smell of peaches.

Outside of these two cases we always opt for the natural alternative.

Of course, the synthetic components that we use in MAAR are totally safe and this excludes phthalates, the known endocrine disruptors.

In addition, we also do not use dyes or stabilizers (such as BHT), since we prefer not to dye the fragrance and to see it in its original color.

Organic alcohol does not contain pesticides, chemical fertilizers, nor does it come from genetically transformed seeds. The one we use at MAAR comes from organic wheat grown in Italy. With fewer chemicals, alcohol is more neutral and fragrance scents are better perceived.

The alcohol we use is organic and represents 82% of the total volume, so yes, our fragrances are organic in a large proportion.

The concentration of perfume in our fragrances is 15%.

And this, is it little or a lot? In the world of perfumery we distinguish between Eau de Cologne, Eau de Toilette, Eau de Parfum and Parfum, depending on the concentration of perfume contained in the fragrance. An Eau de Cologne is considered to have a concentration of 2-4%, an Eau de Toilette of 5-14%, an Eau de Parfum of 15-20% and a perfume of 20-30%.

Our fragrances have a high concentration of essence, so the duration in skin is prolonged, between 7 and 8 hours, although this may vary depending on how you apply it and how hydrated your skin is.

In order for your fragrance to accompany you throughout the day, we recommend that you apply it to the pulse points, that is, wrists, neck and on the inside of the elbows. Also, if you want, you can spray a little on your hair or your clothes. Another recommendation is to hydrate your skin beforehand, with a very light aroma cream, so that it does not mix with the aroma of the fragrance.

We say that our cosmetic is marine because it has seaweed as a key ingredient:

- The Hand Wash contains the Wakame Seaweed which thanks to its high content of polysaccharides, proteins and vitamins, it contributes to cell renewal and the regeneration and hydration of the skin. 

- The Body Lotion contains the Fucus Seaweed due to its high content of alginates, polysaccharides and organic iodine, it has antioxidant, firming and anti-cellulite properties.

To receive a sample of our fragrances you must click on the "Samples" section and add it to the shopping cart. We are sure that you will like some of our fragrances! In addition, along with the sample you will receive a 10% discount code.

Currently we ship to Spain (Peninsula and Balearic Islands).

Shipping costs are €1.9 for Spain Peninsula and €2.9 for Balearic Islands.

Shipment is done by GLS and it takes between 24 to 72 working hours.

SPAIN

Peninsula: €3.9. Free shipping for all orders over €39.

Balearic Islands: €4.9. Free shipping for all orders over €49.

INTERNATIONAL

Portugal: €7.9. Free shipping for all orders over €69.

Germany, France, Monaco, Italy, Belgium, the Netherlands, Luxembourg, Denmark, Austria and the Czech Republic: €9.9. Free shipping for all orders over €69.

SPAIN

Peninsula and Balearic Islands: Shipping is done by GLS and delivered within 24-72 business hours.

INTERNATIONAL

Austria, Belgium, France, Germany, Italy, Luxembourg, Portugal, Monaco, Netherlands: Shipping is done by GLS and delivered within 24-72 business hours.

Czech Republic, Denmark, Poland, Slovakia, Slovenia: Shipping is done by GLS and delivered within 48-96 business hours.

Orders placed on a business day before 2:00 p.m. are prepared and shipped the same day. All purchases made after 2:00 pm are handled the next day.

The delivery time counts from when the courier company collects the order from our logistics center until it delivers it to the indicated address. You will be able to know when your order has been collected because you will receive a confirmation email from the logistic company.

Orders are delivered on working days between 9:00 a.m. and 7:00 p.m.

As soon as your order leaves our warehouse, you will receive a confirmation email from the logistic company. In this email a link with which you can track online and know the status of the order at all times will appear.

When you receive the confirmation email, you will have the option to change the place and delivery date. Of course, do it the sooner the better, because if the order is already in distribution you will not be able to change it.

When you receive the confirmation email from GLS, you can change the place of delivery by a GLS delegation or parcelshop.

Carriers will attempt to deliver the order to the address you have provided to us. In case you are absent, the following business day they will try to make a second delivery.

In the case that they cannot locate you either, the order will remain in the delegation of your area so that you can pick it up when it suits you.

If you want to cancel an order, write to us at hola@maarfragrances.com and if the order has not yet left our warehouse we can cancel it.

Of course! You have 14 calendar days from the delivery of the order to return the products you do not want.

Remember that the products must be returned as they were delivered, that is, in their original packaging, without having been opened or damaged or dirty.

The 1 ml sample that we include in all orders, you can open it and, obviously, you do not have to return it. That's what it's for, so you can try the fragrance :)

In the event that the return is for reasons not attributable to MAAR (due to an error when making the purchase or because after trying the 1 ml sample of your order, the fragrance does not convince you), you will have to bear the cost of the return.

In the event that the return is for reasons attributable to MAAR (defective product), we will be in charge of collecting the products, taking charge of the costs associated with this return.

Send us an email to hola@maarfragrances.com indicating the order number and we will explain how to make the return.

Send us an email to hola@maarfragrances.com with the tax details and we will send you the invoice.

For the discount code to be applied to your next purchase, you just have to follow these simple steps:

1. Add the products you want to buy to the cart

2. Click on "Finish Order", paste the discount code in the "Discount code" box and press "Apply"

3. You already have it applied! Choose a payment method and complete the order

We accept Visa, Visa electron, Mastercard, Maestro and American Express through the Shopify Payments electronic commerce platform, which ensures maximum security and speed in all transactions.

You can also make your express payment with Paypal, Apple Pay or Google Pay.